Accessibility statement

Using this website

This website is managed by Havas People on behalf of Her Majesty’s Prison and Probation Service (HMPPS).

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard

AbilityNet has advice on making your device easier to use if you have a disability.

About the accessibility of this website

We have completed a basic accessibility audit for this website.

We know some parts of this website aren’t fully accessible:

  • The heading structure on pages isn’t hierarchical
  • The page is usable with stylesheets removed but content is presented in an unusual order
  • Some text for links doesn’t make sense out of context
  • Captions aren’t provided for video content
  • It’s hard to see where focus is when you’re navigating through the site by keyboard
  • The colour contrast is too low in places, such as on top of images and when there’s white text on the brand blue background

Reporting accessibility problems

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact amanjit.dhaliwall@havaspeople.com giving details of the issue and any assistive technology you are using.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Havas People and Her Majesty’s Prison and Probation Service (HMPPS) are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance issues listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • The heading structure on pages isn’t hierarchical
  • The page is usable with stylesheets removed but content is presented in an unusual order
  • Some text for links doesn’t make sense out of context
  • Captions aren’t provided for video content
  • It’s hard to see where focus is when you’re navigating through the site by keyboard
  • The colour contrast is too low in places, such as on top of images and when there’s white text on the brand blue background

How we tested this website

The tests on the website https://www.prisonsupportroles.co.uk/ were carried out by the Ministry of Justice.

What we’re doing to improve accessibility

We will monitor the accessibility of this website on an on-going basis and fix any accessibility issues reported to us.

This statement was prepared on 23 September 2019.